- General Disclaimer Information
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The Fremont Marketing web site is not endorsed by, directly affiliated with, maintained, authorized, or sponsored by any hotel. All product and company names are the registered trademarks of their original owners. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.
- Ticket and Tour Information
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It is the responsibility of the traveler to check all documents upon receiving them. No-cost changes to travel documents will only occur upon immediate notification of errors made when processing original travel arrangements. All subsequent changes made due to delay or when the traveler is at an airport, hotel or resort is the responsibility of the traveler. Most tickets have value. Any unused flight coupons must be returned in order to determine refund value. Lost, stolen or destroyed tickets must be paid for until refund is received from the issuing carrier, subject to an airline imposed service charge. We reserve the right to charge processing fees in the event of refunds, cancellations and other services.
- Tour/package prices are subject to change without notice due to currency fluctuations, tariff changes or increase in operational costs. In addition, group tours/packages are based on a Minimum Number of passengers traveling: if the number of passengers falls below the minimum required, a surcharge may be imposed on all passengers. Most excursion and promotional fares involve certain restrictions. A change in carrier(s) flight(s), time(s) or routing(s) could result in a carrier demanding a full fare. Obtain agency or airline assistance before making changes. If your plans change enroute, contact the travel agency or call the after-hours service for assistance. Additional charges may apply. It is not necessary to purchase a new ticket if a refund is due. Please cancel your reservation prior to flight time or ticket will have no value. Hotels are usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify your hotel(s) within the time period specified by that hotel. Rules may vary by property.
- Reconfirmation Responsibilities
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Due to changes in weather, it is the responsibility of the traveler to reconfirm the availability and actual departure time of flights at least 24 hours for domestic and 72 hours for international flights. Failure to use any reservations may result in automatic cancellation of all continuing and return reservations. Minimum check-in for domestic flights is 90 minutes and for international flights, 2 hours is a suggested check in time. We reserve the right to charge processing fees in the event of refunds, cancellations and other services.
- Disclaimer of Liability
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Fremont Marketing is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). This agency, therefore, shall not be responsible for breach of contract of any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any of such suppliers' rates, bookings, reservations, connections, scheduling, or handling of personal effects.
- Fremont Marketing shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climactic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent's control. The traveler assumes complete and full responsibility for, and hereby releases the agent from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safely or security conditions at such destinations, during the length of the proposed travel.
- For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department, for medical information, call the Public Health Service. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them.
- The traveler's retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members. Proof of identity is required for all travel. Without proper identification, or passport and necessary visas you will not be permitted to depart. It is your responsibility to verify your necessary travel documents.